Privacy

1. Privacy Policy

Effective Date: February 5, 2026

At Balloons N' More, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://balloonsnmore.shop or make a purchase.

Information We Collect

Personal Information: When you place an order, we collect your name, billing address, delivery address, email address, and phone number.

Payment Information: Payments are processed through secure third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.

Recipient Information: If you are sending a gift, we collect the recipient's name, address, and phone number to facilitate delivery.

SMS & Mobile Data: We collect your phone number and express consent when you opt-in to receive text messages from us. This includes text messaging originator opt-in data.

Cookie & Tracking Practices

Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Usage Data: We may automatically collect your IP address, browser type, and usage data via these cookies to improve your shopping experience and analyze website traffic.

Management: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

To process, fulfill, and deliver your orders.

To communicate regarding order status, changes, or customer support.

To coordinate local delivery or pickup logistics.

To send promotional emails or SMS marketing updates, provided you have given explicit opt-in consent.

Data Security and Handling

We implement industry-standard security measures to maintain the safety of your personal information.

Payment transactions are handled through encrypted, secure gateways.

Mobile Info Sharing Statement

Non-sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Subcontractors: Information sharing to subcontractors in support services, such as customer service, is permitted.

Exclusions: All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

User Rights

You have the following rights regarding your data:

Access & Correction: You may request a copy of the personal data we hold about you or ask us to correct inaccuracies.

Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

Opt-Out: You may opt-out of marketing communications at any time by clicking "unsubscribe," replying with STOP to any text message, or contacting us at [email protected].

Information Sharing

We do not sell your personal data. We share information only with:

Service Providers: Delivery drivers and payment processors necessary to fulfill your order.

Legal Compliance: If required by law or to protect our rights.